Webibliography Blog: Applying the Personalization Principle
Personalization Principle 1: Use Conversational Rather Than Formal Style
Empirical evidence, based on cognitive theories of learning, indicates
that the use of conversational language such as first- and
second-person language offers more effective learning experiences than using formal language (Clark & Mayer, 2011).
Using on-screen pedagogical human-like
agents or animated agents can expose the author’s personal characteristics and
provides some self-revealing comments and characteristics, enhancing the
learner’s desire to learn and allowing the learner to feel some connection to
the agent (Clark & Mayer, 2011).
Psychological Reasons for the Personalization Principle: learners try to make sense of the material, so instructors should prime the process. Learners will work harder to encode material when they perceive it to a conversation (Clark & Mayer, 2011).
Example:
· “This
program is about what type of plants survive on different planets.”
· “You
are about to start a journey where you will be visiting different planets.”
Example:
"The
white dwarf cools down slowly in time.
"The
white dwarf cools down slowly in time. Now we know what will happen to our
smallest star in the end. "
People treat computers like real people
(how about the movie Her?). The human voice, particularly in the dialect and
language of the learner, as opposed to a foreign accent, stimulates better
learning than a machine-simulated voice. This is known as the voice principle (Clark
& Mayer, 2011).
Personalization Principle 2: Use
Effective On-Screen Coaches to Promote Learning
Pedagogical
Agents: These are on-screen characters who assist in the learning process; they
can be cartoon-like, a talking-head video, a reality avatar, or use
machine-simulated voices, or a human voice, or in printed text. Students who
see lessons with an agents perform better.
Suggestions for
using an agent:
·
On screen agents should be speaking, as opposed to text on
the screen.
·
Speech should be conversational, rather than formal.
·
Voice should be human-like.
·
Agents should provide instruction rather than entertainment-visuals
with no content are not agents. A cartoon puppy that doesn’t offer any
meaningful dialog is not an agent.
·
Use first- and second-person language (I, we, me, my, you,
your).
(Clark &
Mayer, 2011).
Personalization Principle 3: Make the
Author Visible to Promote Learning
Using branding serves the purpose of motivating
learners. When authors/facilitators are visible, the student perceives this
person as a personal guide. There is a relationship between author and reader
that is human-like. The learner feels they are in a conversation with the facilitator.
The other can be too self-revealing, and this can distract the learner. The
social cues should be offered at just the right amount as to not distract the
learner (Clark & Mayer, 2011).
Clark,
R. C. & Mayer, R. E. (2011). E-Learning and the science of
instruction-third edition. San Francisco, CA: Pfeiffer.
Excellent post Christi!
ReplyDeleteAs I was reading it, a couple of things came to mind.
First, the military training that I have attended during my career is never personalized. It was always formal (and boring).
The second thing that came to mind is that in the traditional classroom I always teach in the personalized style, so why should distance and online training be any different? It makes perfect sense to personalize the training so that the learner feels more connected to what he/she is studying.
I'll try to remember this as I record our team project in the next couple of days!
Take care,
Andy
Hi Andy, Thanks so much for your positive feedback. I agree that online learning should be somewhat personalized. I am always challenged by the issue of what to disclose and what not to disclose. My students reveal some extremely personal experiences online, and when I have experienced the same thing, I have to really choose words carefully. I want to be interesting, as opposed to cold and boring, but I don't want to disclose more than I should.
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